Success today and in the future requires organizations to consistently drive top-performing results across quality and safety, to redefine the customer and patient experience, and to implement innovative solutions, all while balancing the need to reduce costs and increase stakeholder value.

Excellence is Every, Every, Every (TM).  Every service. Every process. Every patient. Every customer.  Excellence is Every. Never Some.


Through Category One's performance excellence solutions and unmatched Baldrige Framework adoption and integration success, your organization will develop systems, processes, and a culture that can reliability execute at the highest levels, now and in the future.


Snapshot Results:

  • Category One, Inc. has directly assisted 41% of all national Baldrige health care recipients, 3x more than the nearest competitor 
  • ​Several state and/or regional top award recipients

Achieving and Sustaining Role Model Results through baldrige-based excellence and innovation 


Congratulations to our most recent client recipient


Memorial Hermann Sugar Land - 2016 Malcolm Baldrige National Award Recipient

"Category One, Inc. has been a pleasure to work with. Our journey with them began more than 5 years ago and has now culminated in being recognized as a 2016 Malcolm Baldrige National Quality Award recipient. We could not have had a better experience with Category One. Their approach is one of true collaboration. They took the time to learn and understand the foundational elements of what made our hospital special and worked with us to apply the Baldrige Criteria to enhance our performance and the overall outcomes for our patients."


-Greg Haralson, SVP and CEO, Memorial Hermann Sugar Land

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Redefining High Performance 

Redefine Excellence Through Baldrige