Joel H. Ettinger
Joel H. Ettinger is Chairman and CEO of Category One,
advisers to business focusing on performance excellence
and strategy. Mr. Ettinger has held executive positions
in several world-renowned health care organizations and
has lectured nationally and internationally on the application
of performance excellence methods in health care and other
industries.
He has been actively involved with The Baldrige National
Quality Program for fourteen years serving as a Senior
and Alumni Member of the Board of Examiners and is the
nation’s most tenured and experienced Examiner on
the Board from the health care industry. He has lead and
participated in Baldrige site visit assessments to numerous
industry leading companies. His performance excellence
expertise crosses industry sectors including education,
and manufacturing and service industries.
He is co-author of the 2000 through 2003 annually updated
editions of “Insights To Performance Excellence in
Health Care”, the field book on how to use Baldrige
criteria to significantly improve performance. He is a
contributing author to “Pursuit of Performance Excellence” Textbook
of Critical Care, Fifth Edition, 2005.
For eleven years, Mr. Ettinger served as the first President
and CEO of VHA Pennsylvania, a regional health care system
of VHA, Inc., a national alliance of over 1300 health care
organizations. He has served on the administrative/ executive
staffs of The Mayo Clinic, Memorial Sloan-Kettering Cancer
Center, The University Health Center of Pittsburgh, and
Allegheny-University Hospitals.
He has also served as Chairman of the Executive Committee
of the Quality Management Network and Forum Co-Chairman
for the Institute for Health Care Improvement. He is currently
a member of the IHI Faculty.
He is an adjunct Associate Professor at the School of
Public Health, University of Pittsburgh.
Mr. Ettinger is a cum laude graduate of City University
of New York, Queens College, where he earned his BA degree,
with honors, in communications theory. He received his
Masters in Health Administration from the University of
Minnesota.
He is the Founder and Permanent Vice Chairman of Family
House, a home-away-from-home for patients and their families
undergoing treatment for life-threatening illnesses. Family
House is considered to be one of the nation’s most
successful charities. He is active in several other community
organizations. |
