Josh H. Ettinger
Josh H. Ettinger is Vice President of Category One, advisors
to businesses focusing on performance excellence and strategy.
Mr. Ettinger has held positions in health care organizations
that are distinguished for their pioneering contributions
in application of the principles of performance excellence,
redesign, and innovation. His health care experience has
included insurance, quality improvement, and hospital operations.
For three years, Mr. Ettinger worked at the Institute
for Healthcare Improvement as a Project Manager for IHI’s
Patient Safety initiatives. He subsequently served as a
Coach for the Center for Innovation and Quality Patient
Care at Johns Hopkins Medicine for two years before joining
Category One, Inc. in 2005.
He was the youngest examiner and youngest senior examiner
elected to the Baldrige National Quality Program Board
of Examiners in the history of the Program. Mr. Ettinger
has been actively involved with the national program as
an examiner for five years, supplemented by four years
of examiner, team leader, and instructor experience with
state performance excellence programs in Massachusetts,
Maryland, andPennsylvania. He has led and participated
in Baldrige site assessments on both the national and state
level to organizations in the education, health care, and
business sectors.
Mr. Ettinger has earned a BS in Health Policy and Administration
and a Masters of Business Administration.
He is the primary author to the chapter “Pursuit
of Performance Excellence” in the Textbook
of Critical Care, Fifth Edition, 2005 and the second author of “Redefining
Excellence: It’s something more than mediocre”,
Leadership Excellence, 2006 |
