Redefining High Performance 

Our Services: Helping to Make a difference across all industries

Culture and Execution : Full Baldrige Framework adoption and integration

​Maximizing the Baldrige Framework goes well beyond submitting an application - it requires fully understanding and integrating the principles into daily work.  CATEGORY ONE, uses a simple and efficient approach to helping all levels of the organization, including leadership, physicians, employees, governance board members, and others, embed the concepts into actions that drive improved performance and transform culture.  This approach is driven, in part, by providing your organization with the knowledge and training to reduce your reliance on external resources to guide the pursuit of excellence.  

Leadership: Guidance on Becoming and Staying an amazing leadership team

CATEGORY ONE has a powerful and unique focus on helping executive teams bridge any team and overall leadership opportunities through coaching, integration of leadership best practices, and the use of Servant Leadership tools and techniques. These approaches enable teams to systematically foster a culture of engagement, high performance, and open communication, e.g.


Gap Analysis: Conducting organizational performance assessments

​​To help understand your organization's current performance excellence state, CATEGORY ONE assesses the effectiveness of existing systems and processes against a combination of best practices from within and outside of the industry. The assessment processes engages all levels of the organization and culminates with a set of clear, relevant, and actionable recommendations for how to strengthen current strengths and address opportunities.

Design and execution: developing & deploying processes for reliable execution and results

​​Reliable excellence is a basic, yet still elusive performance expectation. Experience has demonstrated that every company has opportunities in key systems and processes, such as waste, variation, and strategic planning (to name a few), that translate to their ability to achieve and sustain the highest levels of performance.  CATEGORY ONE infuses expertise, experience, high performance concepts, and a suite of best-practices to refine, improve, and innovate key organizational systems/processes.  We focus on execution and long-term success.

Award Submission: Application preparation to national and state-level Baldrige programs

​A full range of Baldrige Award support is provided including preparing applications, analyzing Feedback Reports, and a variety of site visit options that are designed to ensure your organization is effectively and efficiently leveraging the learning and actions gained from participating in these programs.

Innovating for Tomorrow: Developing a culture of innovation

​​With the environment and industry rapidly changing, the obligation to transform how your organization operates, how your leaders lead, and how your services and designed and delivered, is even greater.  CATEGORY ONE has spent years studying and helping to implement innovation techniques that result in an organic and powerful approach to establishing and/or enhancing fully deployed innovation as method to redefine possibility and to ensure your organization's long-term success through growth and increased customer value.